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Outside companies may contact Grainger to obtain a credit reference on one of our customers. Per our company policy, Grainger does not reply to credit references in writing and provides verbal credit references ONLY. If you are a customer, please refer a company requesting a credit reference to our automated credit reference hotline at 1-847-647-2060 . This hotline provides general credit information such as: how long an entity has been a customer of Grainger, date of last sale, the highest credit balance and the entity's current balance with Grainger. To access this information, please have requesters call 1-847-647-2060 . Requesters will need the customer's nine-digit Grainger account number (that usually begins with the number eight) to access credit information. Requesters should inquire with the customer to obtain this account number.